Zoe

The AINOW assistant — ask questions, get work done in your systems, and approve actions from one conversation.

Zoe is AINOW's assistant. You talk to Zoe in plain language at zoe.ainowsolutions.ca, in the AINOW Mobile app, or by phone. Zoe answers from your organization's documents and systems, creates and updates records where you allow it, and asks for approval before doing anything that needs it.

What you can do here

Ask questions and get answers with sources.
Create, update, and look up records in connected systems.
Run your organization's skills — step-by-step procedures Zoe follows.
Approve or decline proposed actions.
See exactly what Zoe did, and why, in the Explain panel.

Available capabilities depend on your organization's plan and connected systems.

Guides

Getting started
Sign in to Zoe with your Microsoft work account, find your way around the conversation list, composer and agent roster, and ask your first questions.
Asking well
Give Zoe the context it needs, keep follow-ups in one conversation, read the sources behind an answer, work with your organization's documents, and understand what Zoe declines to do.
Records and approvals
Ask Zoe to look up, create and update records in your connected systems, read the approval card before you approve or decline, and find the result afterwards.
Skills
What a skill is, how to get Zoe to follow one, what the step-by-step run looks like, and who publishes skills for your organization.
Web search
When Zoe looks something up on the public web, how the results are cited, the daily limits that apply, and what your administrator controls.
Explain panel
Administrators can open Why this answer under any completed reply to see the trigger, model calls, tools, sources, skills, guardrails and approvals behind it.
Troubleshooting
Fixes for sign-in failures, missing organizations, systems Zoe cannot reach, and answers that look out of date — plus how to get help from AINOW.