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Support

Sign in to the support portal with Microsoft and manage your cases

The AINOW support portal now uses one Microsoft sign-in for everyone. Tenant administrators can raise, follow and reply to support cases for their organization, and AINOW staff work the same cases from a shared queue.

Sign in with the same Microsoft account you use for the customer portal — there is no separate password to keep.

If you administer more than one organization, you choose which one you are working in after signing in, and can switch at any time. Anyone who is not an administrator on a tenant sees a message explaining that rather than a case list.

v2.0.0