VoiceZoeMobilePortal
Tune how the assistant decides you have finished speaking
Administrators can now tune speech detection — sensitivity, lead-in padding, silence before the assistant replies, and noise reduction — separately for each phone channel and for voice in the browser and AINOW Mobile, and pick a different voice per phone number.
Settings then Voice in the customer portal covers voice in the browser and in AINOW Mobile. Each phone channel carries its own values on the channel form, where leaving a field blank keeps the defaults tuned for phone audio.
Lengthening the silence threshold on a noisy line is the usual fix when the assistant keeps cutting a caller off mid-sentence.