PortalPlatform
Draft skill and channel instructions with AI
Ask AI to write or refine the instructions behind a skill, a phone channel or an email channel. The suggested wording is shown as a diff, and you approve it before it fills the field.
Open a skill or a phone or email channel in the customer portal and select Use AI above the instructions field. Describe what you want, or ask for changes to the text that is already there. Nothing saves on its own: approving a suggestion only fills the field, and you still save the form yourself.